Years serving our clients
What makes us the best!
Blue Box was born with the dream to supply the need for personalized and reliable service to the then small expat community that inhabited Cuenca almost a decade ago. As years past, the company grew and now, his brand has become one of the top 10 in the city for its quality, fair prices, and service.
Our clients trust our brand and our work. We are a broker that, since its inception, has always focused on providing the best service for this wonderful community that has grown in country.
Our services go much further than just insurance. We provide assistance in all the procedures that the expat community requires, such as: registration of vehicles, affiliations in external companies, mediation with other brokers and more. These services are provided to the community regardless of whether they are already our clients or will be soon.
At present we have remained in the ranking of the best brokers nationwide and maintain business relationships with the best insurance companies in the country. We are the only broker in the city with plans created by us, specifically for the needs of the expat community,
We have offices in Cuenca and Manta; all our staff speak English in order to serve you in your language. We are an experienced and well-prepared team to attend all your needs in a record time in Ecuador.
About our founder
Carlos Ramirez, a native of Loja, began his dream at a recognized insurance company in Ecuador as an insurance claims inspector. His time as an inspector was short lived when he discovered that his true passion. He was quick to climb the corporate ladder and become a great element of the company.
A few years and invaluable lessons later Carlos opened his first office in the heart of the city of Cuenca. Carlos visited the main expat meeting centers in Cuenca and was forging his own path. In less than a year he moved his office to a much larger location and hired his first employee. Today BLUE BOX has 7 employees and two offices; one in Cuenca and another in Manta, a city that is seen as a future retirement paradise for foreigners and nationals.
What our clients say about us
We have been using Carlos Ramirez and his associate Luisa Castro for our auto insurance since we started Cuenca Car Share. They are true professionals and #1 in customer service. Prompt and always available when needed. They both speak English and offer all types of insurance. (Auto, health, homeowners).
Carlos is an honest well-mannered professional that is fluent in English and Spanish. He communicates well with both the client and the seller. He was with us for the mechanical evaluation and the registration of the vehicle. He made the entire process as painless as possible. He definitely has the client’s best interest at heart.
My husband has had health insurance here for 5 years and never had a successful claim. A couple of years ago we switched to Blue Box. Last November he was hospitalized (briefly) and the bill, while not huge, was enough to try for reimbursement. We really did not think it would happen. I called Carlos and he was wonderful. He explained the process and said Pedro Torres (handles claims for Blue Box) would call. Subsequent to that call, Pedro called and took charge of the process and handled everything. Amazing service, he came to our house with the necessary forms, chased down the Facturas from the hospital, organized the paperwork, submitted it and gave us the amount of reimbursement. His English was excellent but his customer service was extraordinary. Truly above and beyond. 100% recommend Blue Box, Carlos, and Pedro. Easy to find in the Los Cedros Building on Ordonez Lasso.
Carlos Ramirez is his name. His company, Blue Box is the first expat insurance adviser in Ecuador. We highly recommend his services not only for auto buying assistance, but he offers the best expats insurance quotations, for house insurance, car insurance, renters insurance, health insurance and more, promising “the best insurance companies”. For a renewal plan, he offers to improve your actual insurance rate by 10% or more.
Insurance services that give you peace of mind
Home & Renters Insurance
Although Ecuador is a beautiful and peaceful country, it is not excempt from possible unfortunate disasters or events. Living in an area affected by the Nazca and South American faults can cause unpredictable earthquakes and if your home is not insured you could lose everything in a minute.
If you do not own your home in Ecuador, Renters insurance will protect the contents of your home from catastrophese or break-ins.
Travel insurance is one of those things that is better to have and not need than to need and not have. Whenever you travel you must be protected; whether coming into Ecuador or leaving Ecuador.
* Some insurance companies do not cover Covid-19, since it was declared a world pandemic and this factor allows many insurance companies to exclude it from your contract.Learn more
In Ecuador you can find the best health coverage for minimum monthly costs, a health policy in Ecuador, allows you to expedite your visa procedures, and residence in Ecuador, in addition to providing you with all the necessary coverage to make you feel safe in Ecuador.
A life insurance policy is one that covers a contingency in case of death of the policy holder so that his relatives or beneficiaries of his policy receive an economic indemnity, which may cover funeral expenses, mortgages to be paid, debts or that this money may be destined to the protection of a minor in his care. There are several conditions that must be met in order to qualify for life insurnace, but don’t worry, we will go over these with you to be sure that this is the best options for you.
In Ecuador, only 23% of the population insure their vehicle. This puts you at serious risk if you are a victim of a traffic accident and you do not have a vehicle insurance that recognizes your losses and those of the affected party. In addition, your insurance will also provide legal advice in case you need it at no extra cost.
Schedule an apointment or just drop in, you are always welcome.
We have offices in Cuenca and Manta but are able to assist clients all over Ecuador! We look forward to serving you.
We reply to all contacts within 24 hours!